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You Don't Have to Face an Uber or Lyft Accident Alone - Our Experienced Attorneys Will Fight For the Best Possible Outcome

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If you have been injured in a Uber or Lyft accident, the accident lawyers at William Mattar law offices may be able to help you get the compensation you deserve. Our rideshare accident lawyers have the experience and knowledge to navigate even the most complex of cases. 

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FAQ

The rideshare business model was first created to decrease the cost of renting the transportation services of a private driver and/or company. Rideshare services allow users to request and pay using technology, that is also used to map out the route to the destination.

One important characteristic of rideshare companies is that they are classified as “software companies,” instead of commercial businesses. In other words, companies like Uber technically facilitate ridesharing services, rather than provide them. This is because rideshare drivers are considered independent freelancers or contractors, not employees. As a result, rideshare programs do not have to follow certain legal regulations. This can often complicate issues such as liability in a personal injury case.

Possible liable parties include:

  • The rideshare driver, particularly during active app usage or while transitioning to pick-up/drop-off
  • The rideshare company with substantial insurance coverage (typically $1.25M when the app is active)
  • Non-rideshare drivers involved in the crash and third-party motorists
  • Municipalities or infrastructure owners if road conditions contributed
  • Liability can shift depending on driver status (app on/off) and stages of the trip.
  • Multiple insurers are often involved—rideshare policy, personal auto policy, and policies from other motorists involved.
  • Proving fault requires combining police and crash reports, video footage, app-trip logs, and witness accounts.
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Victims may be entitled to compensation for:

  • Medical expenses and future care
  • Lost wages or income
  • Pain and suffering, emotional trauma
  • Loss of consortium or reduced quality of life
  • Property damage and diminished enjoyment of life
  • Wrongful death damages in fatal cases
  • Settlement values vary widely based on injury severity, trip phase, and available insurance.
  • Victims with serious injuries—fractures, TBIs, or spinal trauma—may secure six- to seven-figure recoveries depending on liability and medical documentation.
  • Rideshare claims must be evaluated early—rideshare drivers may have coverage limits depending on app activation and trip timing.
  • Evidence preservation is essential: gather trip logs, app status, crash footage, photos, police and 911 reports immediately.
  • The firm offers no-fee-unless-we-win representation and 24/7 access to case support.
  • Knowing the nuances of rideshare insurance and coordination with other insurers is crucial for maximizing recovery.

 

Preservation of critical evidence—black-box logs, dashcam footage, surveillance, and police reports—is essential and often time-sensitive.

Rideshare crash cases often involve multiple defendants, making expert witness testimony vital.

New York’s photograph statute of limitations generally allows three years from the date of the accident; early action helps preserve rights.

The firm’s sole focus on motor vehicle crashes ensures precise, informed legal craftsmanship tailored to complex trucking cases.

 

If you are a passenger in a ridesharing accident, you may be uncertain about what to do. You may have been injured as a result of a rideshare driver’s, or another motorist’s, negligence. Although the situation may be overwhelming, there a few things you can do to protect your legal rights and ensure that you are able to seek compensation in the future.

Keep the following tips in mind in the event of a rideshare accident.

  1. Call emergency services: Even if it is not immediately clear, you, or another driver or passenger, may require emergency medical care following a rideshare accident. You may need to receive treatment if you have sustained an injury— so calling 911 is essential.
  2. Collect information and evidence: After a ridesharing crash, if it is safe to exit the vehicle, document as much information as possible about the incident. This may include insurance and license plate information from the drivers involved, photos of the road and accident scene, and witness statements. Try not forget to collect information about the ridesharing driver because it may be important to your case.
  3. Notify your insurance company: You will need to notify your insurance company and let them know that you have been involved in a rideshare collision. You may also be contacted from the at fault driver’s insurance company. Be cautious when speaking with a representative from the driver’s insurance company, or rideshare service, as they may try to offer you a settlement.
  4. Contact a rideshare accident attorney: To protect your legal rights and ensure that you obtain the best possible outcome, consider contacting a rideshare accident lawyer to represent you and your case.